Australian AI Incident Database
Structured, searchable database of AU AI failures, algorithmic errors, and regulatory actions. Each incident cross-links to the architectural failure patterns on aipatterns.com.au.
29
Total incidents
16
Critical
5
Sectors affected
Multi-billion
Financial impact
Showing 4 of 4 incidents
APRA Issues Supervisory Letters to 4 Regulated Entities for AI Governance Failures
Multiple APRA-regulated entities
APRA identified material AI governance failures at four regulated financial institutions during supervisory reviews and issued formal supervisory letters. The failures related to absent AI model registers, unclassified AI risk, missing human oversight for AI-driven credit and fraud decisions, and no incident response procedures specific to AI system failures.
NatWest Cora Chatbot Gave Incorrect Guidance to Vulnerable Customers
NatWest
NatWest's Cora AI chatbot was found to be giving incorrect or misleading guidance to customers, including those flagged as financially vulnerable. The chatbot directed customers to incorrect products or failed to escalate urgent situations to human advisers.
Westpac AML Monitoring Missed 23M+ Transactions — $1.3B Penalty
Westpac Banking Corporation
AUSTRAC found Westpac's automated AML/CTF monitoring system failed to report or detect 23.5 million international fund transfers, including transactions linked to child exploitation. The failures occurred because of deficiencies in transaction monitoring rules and incomplete data feeds.
Apple Card Algorithm Allegedly Gave Women Lower Credit Limits Than Husbands
Apple / Goldman Sachs
Tech entrepreneur David Heinemeier Hansson publicly revealed that Apple Card had given him a credit limit 20 times higher than his wife despite them filing joint tax returns and his wife having a higher credit score. Multiple women reported similar disparities.