AU AI Incident Database
Australian AI Incident Database
Structured, searchable database of AU AI failures, algorithmic errors, and regulatory actions. Each incident cross-links to the architectural failure patterns on aipatterns.com.au.
29
Total incidents
16
Critical
5
Sectors affected
Multi-billion
Financial impact
0Critical
1High
0Medium
0Low
Showing 1 of 1 incident
Highutilities1 Oct 2022
Origin Energy automated billing algorithm systematically overcharges 350,000 customers — $50M+ remediation
Origin Energy
The Australian Energy Regulator (AER) found that Origin Energy's automated billing system had systematically overcharged approximately 350,000 electricity customers through errors in the algorithm calculating estimated consumption during meter read gaps, the application of tariff change dates, and the handling of solar feed-in credits. The errors compounded over billing cycles. Origin self-reported to the AER after internal audit discovered the pattern.
Australian Energy Regulator (AER)
Admin-curated database. Incidents are sourced from OAIC, ASIC, APRA, AUSTRAC, TGA, Federal Court records, and verified reporting. Contact us with sources for consideration.Pattern cross-links reference architectural failure categories on aipatterns.com.au. Not legal advice.